Terms of Service
Welcome to TRUENORTHTEES. By using our website or placing an order, you agree to the terms below.
Products
We sell made-to-order apparel. Product colors, print placement, and sizing may vary slightly due to screen settings and the production process. Please review product descriptions and size charts before ordering.
Orders and Payments
All prices are shown at checkout. Orders may be canceled if there is a pricing error, payment issue, suspected fraud, or unavailable product.
Please provide accurate billing, shipping, and contact information.
Order Changes and Cancellations
Contact us as soon as possible at truenorthteesusa@gmail.com if you need to change or cancel an order.
Changes or cancellations are not guaranteed once production has started.
Shipping
Processing and delivery times are estimates and may be affected by carriers, weather, customs, holidays, or other delays outside our control.
Customers are responsible for providing the correct shipping address.
Returns and Refunds
Returns, replacements, and refunds are handled according to our Return & Refund Policy.
Because our products are made to order, we generally do not accept returns for incorrect size, color, or change of mind.
Intellectual Property
All artwork, designs, logos, images, and website content belong to TRUENORTHTEES or are used with permission.
They may not be copied, reproduced, resold, or used commercially without written permission.
Website Use
You may not use our website for unlawful activity, fraud, harmful software, unauthorized copying, or interference with website security.
Third-Party Services
Our store may use Shopify, payment providers, manufacturers, fulfillment partners, and shipping carriers. Their services may be subject to separate terms and privacy policies.
Limitation of Liability
To the fullest extent permitted by law, TRUENORTHTEES is not responsible for indirect losses, carrier delays, or events outside our reasonable control.
Nothing in these terms limits rights that cannot legally be excluded.
Changes to These Terms
We may update these Terms of Service from time to time. Updates will be posted on this page.
Contact Us
TRUENORTHTEES
Email: truenorthteesusa@gmail.com
Address: 976 3rd Ave, Brooklyn, New York